Frequently Asked Questions
Everything you need to know about shopping with Halliday.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, or free on orders over $75. Delivery typically takes 3-5 business days within the continental US.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
Halliday accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
How do I contact customer support?
Our support team is available Monday through Friday, 9 AM to 5 PM EST. You can reach us via email at [email protected] or through our live chat feature.